Welcome to Tesachor Cambodia!

Before we commence, we would like to explain the meaning of Tesachor in Khmer (Cambodian).  “Tesachor” means “Tourism”, while “Tourist” means “Neak Tesachor”.  “Neak” means “You”.  If someone asks you “Neak Chea Neak Tesachor?”, it means he/she asks you “Are you a Tourist?”. Does it sound good to you?  Sorry (Som Tos), this is just for your understanding, for at least you know the word “Tesachor” in Khmer (Cambodian). 

Tesachor Cambodia is an online service that provides recommendations for tourism-related businesses and services such as accommodations (Hotels, Resorts, Eco-Lodges, Guesthouses, Vacation Rentals), Restaurants, Travel Agents, Transportation, Shopping/Souvenirs Marts, Minimarts, Supermarkets, Shopping Centers, Things to Enjoy, Healthcare, Banking, Events, Travel Guides, and other tourism-related businesses and services as well as other useful information and advice for tourists/travelers visiting the Kingdom of Cambodia and lots more.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting Tesachor Cambodia’s website, www.tesachor-cambodia.com, or using a Tesachor Cambodia application (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.

• What information Tesachor Cambodia collects from you
• How Tesachor Cambodia uses your information
• With whom Tesachor Cambodia shares your information
• How you can access your information
• Your choices with respect to the collection and use of your information
• How Tesachor Cambodia protects your information
• Children's privacy
• External links
• Visiting Tesachor Cambodia's Website from outside the Kingdom of Cambodia
• Changes to this Privacy Policy
• How you can contact Tesachor Cambodia

What information Tesachor Cambodia collects from you

In General

We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date) and other necessary information. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings from Tesachor Cambodia and its partners and enjoy other benefits of being a registered member. For example, only registered members are able to list its businesses/properties, post travel reviews, respond to reviews, participate in discussion forums, email Tesachor Cambodia content to themselves and others, access members-only newsletters and travel planning content, and enter surveys, contests, or sweepstakes. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.

Information from Other Sources

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit Tesachor Cambodia by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy.

Display of Advertising/Your Choices

Data collected to serve you with relevant advertising

Tesachor Cambodia and its affiliated websites are committed to providing you with relevant content and information across our sites. To do this, we may collect information about your travel-related searches and other site activities, such as whether you are looking for hotels, travel services, and use this information to serve you with ads on our sites or elsewhere online that match your apparent interests.

We do not share your personal information (such as email addresses) with unaffiliated third parties so they can serve you with advertisements.

Data collected by business partners and ad networks to serve you with relevant advertising

Many of the advertisements you see on the Tesachor Cambodia family of sites are served by Tesachor Cambodia or its service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites, and (2) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests.

Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

How Tesachor Cambodia uses your information

Tesachor Cambodia uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site, to communicate with you in general, including to provide information about Tesachor Cambodia and invitations from the Tesachor Cambodia community, to enable us to publish your reviews, post management responses, forum posts, and other content to the Tesachor Cambodia community, to facilitate your needs to respond to your questions and comments, to measure interest in and improve our products, services, and Website, to notify you about special offers and products or services available from us or our partners that may be of interest to you, to otherwise customize your experience with Tesachor Cambodia, including customizing the ads shown to you, to solicit information from you, including through surveys, to resolve disputes or troubleshoot problems, to prevent potentially prohibited or illegal activities, to enforce our Terms of Use; and as otherwise described to you at the point of collection.

If you have signed up as the owner or manager of a business/property, or listed your business/property in our Destination Resources section, we will send you email messages at the email address you provide to us.

With whom Tesachor Cambodia shares your information

Tesachor Cambodia may share your information with the following entities:

• Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
• Suppliers, including but not limited to hotel, airline, cruise, car rental, or activity providers, or vacation rental managers or owners who fulfill your travel needs.
• Throughout Tesachor Cambodia and its affiliated sites, all products and services provided by third-party suppliers are described as such. Information that we share with suppliers to facilitate travel needs will be treated according to applicable suppliers’ privacy policies, except for payment information. We share payment information only when it is necessary for travel reservations facilitated through or made on Tesachor Cambodia, and we restrict suppliers’ use of payment information for these purposes. We encourage you to review the privacy policies, terms of use, and other policies of any travel supplier whose products and services you may purchase through Tesachor Cambodia. Please note that these suppliers also may contact you as necessary to obtain additional information about you or your travel plans, to facilitate your travel needs, or for other purposes consistent with the practices described in their privacy policies and terms of use.
• Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
• Referring Websites. If you were referred to Tesachor Cambodia from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Tesachor Cambodia.
• Social Media Services. You can choose to access certain third party social media websites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.
• Companies within our corporate family. We may share your personal information within the Tesachor Cambodia Group, as well as with our parent companies and domestic and international corporate affiliate companies and websites. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

We also may share your information if we believe, in our sole discretion, that such disclosure is necessary.

• To comply with legitimate and enforceable subpoenas, court orders, or other legal process, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• To investigate, prevent, or take action regarding illegal or suspected illegal activities, to protect and defend the rights, property, or safety of Tesachor Cambodia, our customers, or others, and in connection with our Terms of Use and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How you can access your information

We take reasonable steps to ensure that your information is relevant to its intended use, accurate, and complete. You can access and update your contact information by contacting us through our Website. You can close your Tesachor Cambodia account at any time We will send you an email to confirm your request. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.

Your choices with respect to the collection and use of your information

• As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on Tesachor Cambodia Website.
• You also can add or update information and close your account as described above. If you decide to close your Tesachor Cambodia account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
• As a registered Tesachor Cambodia member, you can modify your email subscription choices at any time on the Member Profile page. Whether registered as a Tesachor Cambodia member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Tesachor Cambodia account, without offering you the opportunity to opt out of receiving them.
• Email Communications. Tesachor Cambodia wishes to make it easy for you to take advantage of travel-related opportunities on our Website. One way we do this is by sending you email messages that contain information about your apparent travel-related interests. For example, if you search for a flight to Siem Reap, or Siem Reap hotels or reviews on Tesachor Cambodia, we may send you an email message reminding you about special offers in Siem Reap. Similarly, if you receive an email about Siem Reap travel and demonstrate an interest in Siem Reap hotels, flights, or local travel reviews by affirmatively clicking on a link about Siem Reap hotels in the email, you may receive an email about Siem Reap hotel or other travel offers. We believe these email messages will provide you with useful information about travel-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send. 

How Tesachor Cambodia protects your information

We want you to feel confident about using Tesachor Cambodia Website, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information.

Children's privacy

Tesachor Cambodia is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

External links

If any part of the Tesachor Cambodia Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Visiting Tesachor Cambodia's Website from outside the Kingdom of Cambodia

If you are visiting our Website from outside the Kingdom of Cambodia, please be aware that your information may be transferred to, stored, and processed in the Kingdom of Cambodia where our servers are located and our central database is operated. The data protection and other laws of the Kingdom of Cambodia and other countries might not be as comprehensive as those in your country, but please be assured that Tesachor Cambodia does take steps pursuant to laws in the Kingdom of Cambodia to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.  

Changes to this Privacy Policy

Tesachor Cambodia may change or modify this Privacy Policy in the future and may or many not notify our members with or without notice. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We may notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.

How you can contact Tesachor Cambodia

If you have questions about this Privacy Policy, please contact us at:

Tesachor Cambodia
Phnom Penh, Cambodia

Email: tesachor-cambodia@tesachor-cambodia.com